Small businesses run on a patchwork of tools — email, calendar, payments, accounting, analytics — that rarely talk to each other. This paper proposes a reference architecture for connecting them around a single AI sidekick: which systems to integrate first, how data should flow, where the human approval boundary sits, and how to keep the owner in control of every connection.
What this paper covers
- The fragmented tool stack of a typical small business
- Principles of a connected business
- Integration priority order and what each unlocks
- Data flow and the approval boundary
- Owner control: granting and revoking access
- A staged rollout plan
This white paper is part of the Bizer research library and is being prepared for publication.